Welcome to HelpDeskZ
Welcome to HelpDeskZ
Server Requirements
Installation
Fresh Installation
Configuration file
Install it!
Upgrading from previous version
Upgrading from 1.x to 2.0
Upgrading from 2.0 to 2.0.1
Upgrading from 2.0.1 to 2.0.2
HelpDeskZ Repositories
Configuration
Email Piping
Email configuration
Email forwarding
IMAP Fetching
Email configuration
Cron configuration
API
API activation
Authentication and authorization
Users
Create a new user
Retrieve a list of all users
Retrieve details of user by ID
Update user account
Delete user account
Departments
Create a new department
Retrieve a list of all departments
Retrieve details of department by ID
Update department
Delete department
Support Tickets
Create a new ticket
Retrieve a list of all tickets
Retrieve details of ticket by ID
Update ticket
Delete department
Ticket Messages
Add a new message
Retrieve messages from a ticket
Attachments
Retrieve list of attachments
Retrieve file content from an attachment
Delete attachment
Staff
Retrieve a list of all staff users
Retrieve details of staff user by ID
Staff Authentication
HelpDeskZ
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HelpDeskz User Guide
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HelpDeskz User Guide
ΒΆ
Welcome to HelpDeskZ
Welcome to HelpDeskZ
Server Requirements
Installation
Fresh Installation
Configuration file
Install it!
Upgrading from previous version
Upgrading from 1.x to 2.0
Upgrading from 2.0 to 2.0.1
Upgrading from 2.0.1 to 2.0.2
HelpDeskZ Repositories
Configuration
Email Piping
Email configuration
Email forwarding
IMAP Fetching
Email configuration
Cron configuration
API
API activation
Authentication and authorization
Users
Create a new user
Retrieve a list of all users
Retrieve details of user by ID
Update user account
Delete user account
Departments
Create a new department
Retrieve a list of all departments
Retrieve details of department by ID
Update department
Delete department
Support Tickets
Create a new ticket
Retrieve a list of all tickets
Retrieve details of ticket by ID
Update ticket
Delete department
Ticket Messages
Add a new message
Retrieve messages from a ticket
Attachments
Retrieve list of attachments
Retrieve file content from an attachment
Delete attachment
Staff
Retrieve a list of all staff users
Retrieve details of staff user by ID
Staff Authentication
Last revision: January 26th, 2021
Read the Docs
v: 2.0.2
Versions
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stable
2.0.2
2.0.1
2.0
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